UNWTO Publications

Title Date
UNWTO Recommendations on Accessible Information in Tourism
The tourism sector stakeholders must deliver accurate, relevant and timely information to its customers, prior to, during and even after the journey.  Ensuring that the information is accessible, is without any doubt a key to communicating succesfully with visitors in all stages of their...
2016
Highlights of the 1st UNWTO Conference on Accessible Tourism in Europe (San Marino, 19-20 November 2014)
  In recognition of accessibility’s importance in the tourism sector, UNWTO and the Government of San Marino jointly organized the 1st UNWTO Conference on Accessible Tourism in Europe (19 - 20 November 2014). Drawing together policy makers, tourism destinations, the private sector and civil...
2016
Accessible Tourism for All: An Opportunity within Our Reach
The brochure "Accessible Tourism for All: An opportunity within Our Reach" features the major highlights of the Manual on Accessible Tourism for All produced with the ONCE Foundation and ENAT. It is aimed at making tourism stakeholders familiar with  the content of the five...
2016
The Decision-making Process of Meetings, Congresses, Conventions and Incentives The Decision-making Process of Meetings, Congresses, Conventions and Incentives Organizers
The ETC/UNWTO study on The Decision-making Process of Meetings, Congresses, Conventions and Incentives Organizers aims at providing a better understanding of the Meetings Industry and the way meeting and event organizers make decisions. Aimed at DMOs, NTOs and NTAs, the study offers wide-ranging...
2015
Air Connectivity and its Impact on Tourism in Asia and the Pacific
This publication includes a series of case studies from cities in Asia and the Pacific that illustrate the crucial role of air transport as an engine of economic growth and job creation. It shows how well-designed and well-coordinated tourism and air transport policies can underspin the growth of...
2014
Manual práctico de gestión integral de la calidad de los destinos turísticos - C Manual práctico de gestión integral de la calidad de los destinos turísticos - Conceptos, implementación y herramientas para autoridades, instituciones y gestores de destinos 2015
Tourism in the Aid for Trade (AfT) Agenda
Available in English and French
2015
Tourism and the Sustainable Development Goals Tourism and the Sustainable Development Goals 2015
Tourism Driving Trade, Fostering Development and Connecting People Tourism Driving Trade, Fostering Development and Connecting People 2015
Repository of National Tourism Master and Marketing Plans – Update: May 2015 Repository of National Tourism Master and Marketing Plans – Update: May 2015
Highlighting strategic issues is determinant at a destination and organizational level in order to drive decision-making processes, implement policies, promote results-focused management and monitor progress. In this respect, and with the purpose of advancing knowledge for the sector, the “...
2015